FAQ

PRODUCT INFORMATION

What is Home Fitt?

Home Fitt is your destination for high-quality home fitness gadgets designed to help you stay active, build strength, and recover—all from the comfort of your own home.

Are your products beginner-friendly?

Yes. Whether you’re just starting your fitness journey or already advanced, our gadgets are built for all fitness levels with adjustable features and easy-to-follow use.

Do your products come with instructions?


Yes. Each product includes clear instructions, and many also come with digital resources such as app connectivity, workout modes, or video guides.

How do I know which product is right for me?

Each product page includes detailed specifications, benefits, and recommended uses. If you’re still unsure, feel free to reach out to our support team—we’ll be happy to guide you.

SHIPPING & RETURNS

How long does shipping take?

7 BUSINESS DAYS

What are your shipping options?

Currently we can only offer one standard shipping option

Can I cancel my order after I've made a purchase on the website? 

We offer immediate order cancellations up to a limit of 12 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item?

Our return policy lasts 30 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at contact us page and we will respond as soon as possible to assist with the process.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

What types of Payment do you accept? 

We accept all Payments by Visa, Mastercard And PayPal.

What if the item I ordered arrives broken or damaged?

We'll make it up to if you in the case that it does. If you discover a flaw or fault in the item please contact us within the first 24 hours of receiving that item in original condition and we'll work it out with you.

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